I’m an original KS backer who missed the address registration email in June. I have now updated this and wanted to confirm how this might effect delivery timescales for my pledge?
I’m in a similar situation, as my “confirm your microrack order” email was sitting in a junkmail folder. It wasn’t clear to me how to activate the Kickstart rewards, as they seemingly were not added to my check-out cart when I attempted to place an order for a single new module.
Hi there! Apologies for the late response.
As you had a late claim, your reward will be shipped with our second batch of orders.
Currently, the Chinese New Year holidays are in effect. Once our fulfillment provider returns to full capacity, packages will start moving again.
We plan to ship Batch 2 gradually starting in March, and we will send your tracking info as soon as it departs.
Thanks for your patience and support!
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